The growth and reliance organisations now place on networks and infrastructure to ensure day to day running of their companies combined with an increase legal and compliance issues, has led to a larger investment in managed services. Managing a converged infrastructure can be time consuming and expensive, and often requires using dedicated staff.
In response to increased client needs, we address the issues that businesses face today and in the future. We have the capabilities, experience and fully managed solutions to provide specific solutions, providing comprehensive support for infrastructure, people and data.
Matelco can offer a complete managed service wrap through which key staff can be freed up to work on other requirements and projects, whilst Matelco provide a subscription service for access to tiered voice application delivery. This model is simple any endpoints can be purchased up front, or through a per user subscription payment, alongside a monthly cost for the functionality utilised. This is then coupled with a core SIP based datacentre architecture with resilient access to the outside world. Matelco manage this from our 24/7 network operations centre and provide voice and circuit quality monitoring using dedicated management platforms.
This approach to communications service delivery removes many of the overheads of an on premise voice infrastructure and allows a greater deal of flexibility as users can be created or removed ad-hoc and be made available anywhere.